Report the car’s condition by affected area
Identify and describe
Identify the model and body, then describe damage or a known fault in plain language. A whole-car view and the affected corner can convey different information when photos are requested.
What remains and what is affected
List missing wheels, panels or mechanical parts. Explain whether keys are present and whether doors, rolling or steering have known restrictions.
Keep uncertainties clear
Keep an uncertain diagnosis separate from what was observed.
Useful details to gather
- Affected body or mechanical area
- Fitted and missing parts
- Known wheel and steering restrictions
Start with what you know.
Send the known details about the cars enquiry. Mark an uncertain fact rather than filling it with an assumption.